www.canarynet-hotspots.com email: payments@canarynet-hotspots.com
CanaryNet Wireless - Contract Free, Pay As You Go wifi internet - Sin Contratos, Internet Inalámbrico Prepago
1) I want to pay online but the page appears in spanish
No problem, we will talk you through changing it into English - or your native language.
a) If you want to pay by Credit Card, click Continuar on the bottom left hand side of the screen - just above the credit card symbols
If you want to pay by Paypal, enter your login and password and click Identifiquese
(Paypal will change to your own language when you login.)
For CREDIT CARDS, on the next page
a) Go to the first drop down box on the page. This will be called País which means Country in spanish.
Here is a list of common country translations:
- United Kingdom = Reino Unido
- Ireland = Irlanda
- Germany / Deutschland = Alemania
- New Zealand = Nueva Zelanda
- United States = Estados Unidos
The page will now re-load in English (or your home language) and you can continue your purchase by logging to Paypal or paying by credit card.
PLEASE TRY TO INCLUDE A VALID MOBILE PHONE NUMBER WITH YOUR PURCHASE, this will help us if there are any problems with the purchase of your code
b) WITH FIREFOX - you may be directed to a page which does not have any drop down boxes on it.
Look for the word like Continuar (situated just above the credit card symbols) click this and then follow the instructions in the answer above.
2) I tried to pay by credit card but it rejected my card as not being valid overseas.
a) You can visit one of our sales outlets in Corralejo, Nuevo Horizonte (costa antigua) or Caleta de Fuste and purchase a 1 week or 1 month code with cash. A list of our sales outlets is available on our home page.
3) I bought a code but I never received it
a) You probably have popups blocked in your browser. The codes are delivered in a new window that pops up after purchase. If you have the Google toolbar, look for a little 'no entry' symbol and click it, the pop-up may appear.
Please text or call CanaryNet Support on 651 106 769 and we will send you a code via text message as soon as possible.
b) You know that you do not have pop-ups blocked and yet you did not receive a code, or the pop-up arrived but it was blank, then an error has occured with your purchase.
Please text or call CanaryNet Support on 651 106 769 and we will confirm the transaction then send you a code via text message as soon as we can.
Buying codes online
